Leticia Juarez lives in San Antonio, TX where she enjoys her time with family and outdoor markets. Leticia joined CDW in September of 2022 as a Product Manager for Microsoft Education after working at Microsoft - Education org as a Program Manager working closely with the EDU community. She has over 21 years of experience in academic institutions (K-12), EdTech (K-12, Higher Education), SAAS and Technology companies. Her experience includes roles such as Learning and Development Director, Technologist, Senior UX Researcher, Analyst, Program Manager, Customer Success and more. She is driven and passionate about understanding problems from the end-users’ point of view and solving them for all stakeholders at educational institutions. She is motivated and eager to build educational productized services to help remove pain points through forward-thinking research, learning and technological trends.